Invalid Format: If there is a grammar error or if the placeholders or other elements are not in the correct format, then also the Message Template will be rejected by WhatsApp.īy default, WhatsApp supports up to 250 templates per account.Tag-Content Mismatch: If WhatsApp thinks the category you selected doesn’t match the template content, it will reject the template.Promotional Message: Any promotional message (as listed above) will be rejected.Some of the common reasons for rejection include: WhatsApp is particular about the quality of user experience and hence will reject any Message Template that can cause spam or inconvenience to the users. If not, then they will not be able to see the preview. If your number is stored as a contact, your customers can see a preview of the link. You can send links/URLs in your WhatsApp Message Templates. If they do, they’re likely to get rejected by WhatsApp. They should not have any grammatical or spelling mistakes.
Templates should be concise and cover the necessary information. If the use of certain words in your text sounds promotional, it might get rejected.
This includes offers, coupons, free gifts, cold call messages, upselling or subscription content including newsletters and blog post alerts. In WhatsApp Message Templates, you cannot send marketing or promotional content. If the device is unsuccessful in localising a parameter, it falls back to the “default” value. Based on the customer’s location and preference, these parameters can change. Examples of such parameters are date, time, currency, etc. In the WhatsApp Message templates, you can dynamically incorporate localised parameters. So if you have created multiple Message Templates for 3 languages, WhatsApp will store them in 3 language packs.Ī message template namespace is a bundle of language packs for a particular business. A language pack is a bundle of Message Templates for a particular language. When it comes to languages, WhatsApp stores these Message templates in ‘language packs’. Translations must be in the same format as described above.Provide translations for the languages for all elements.
THREE – WhatsApp Business API now allows you to build Chatbots on WhatsApp.
TWO – WhatsApp is the easiest medium for businesses to talk to customers, driven by a change in consumer preference from social media to messaging. ONE – With over 2 billion users, WhatsApp is the most popular messaging platform in the world. And, at the end of this blog, you can download the WhatsApp templates.
At the end of this article, you’ll know how to create template messages and also download a few for Free.īefore we get into the why, what and how of WhatsApp Templates, let’s go through five important pointers. And these need approval from WhatsApp, which is a tedious process. Businesses use WhatsApp Message Templates to send notifications or updates to their customers on WhatsApp.